Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | This won't be my last order! I was very pleased with the speed, price and quality of the item I ordered. At first I couldn't believe it would come out cheaper and faster than ordering from the "Big Box" stores, but I had a deadline and they couldn't meet it. You have. Thanks for the great service. This won't be my last order.
Karel, Edmonton, AB | Just got it!!!! Dam, AMAZING!!! Great quality!!!
Wish I knew you guys when you were down the street!
Alex, Vancouver | excellent quality The frames arrived safely last Wednesday. They are of excellent quality and should be just right for their intended use.
John, |