Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | beautiful frames! I have received my frames and they are beautiful !!!!
Many businesses only hear messages with complaints but I like to let businesses know when they do a great job !
Bezenkhan, | it exceeded my expectations... I just wanted to let you know that I received the print on Tues and it exceeded my expectations. Thanks! I'll be ordering more as gifts in the near future!
Cindy, | THANKS! Super fast shipping and nice canvas, Thanks.
Harpreet, Winnipeg |