I have received a few emails asking me to comment on your product and service, but I can't seem to find them now. I waited to respond until I had my painting in hand, and actually installed it in the frame. Now that I've framed it, I can supply the following comments and findings:
1. the ordering process was easy
2. the price was good
3. the delivery was great.....the product arrived intact in a few weeks
4. I loved the frame!! It was exactly as I expected it to look, and it looks great on my painting!
5. I found that the return piece on the frame back was a little skimpy, resulting in a slight gap between the painting and the frame back. This probably won't be noticeable to anyone looking, but it would have been an advantage to have a bit more frame on the back side, to make sure the wall behind isn't seen in that crack.
I was overall pleased with this experience, and will likely order again.
Deb, | Everything went well. but I was under the impression, that because of the web site title, you were a local company. Very disappointed that our canvas is actually coming from BC and not Ottawa, since I usually try to deal with a local company if possible.
Richard B., | quick reply Thank you, I appreciate your quick reply. I love these plaque mounts and plan to send my pictures soon. Your site is definitely the most user friendly and your custom services are far beyond what is offered elsewhere.
Haji Khanoom, Portland | Happy again! Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, |