pleasant staff I am most happy with the product you have provided. Your sales staff are very pleasant and helpful. I would recommend your company to other artists and plan to order from you in the future.
Jim, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | We actually received the Canvas yesterday afternoon. I forgot to email back an update. Packaging was in good condition, and the quality was excellent! Thank you!
quality is excellent, | Nice frame Thank you! The frame arrived today and it is absolutely beautiful!
Seesea, |